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IDProjectCategoryView StatusLast Update
0001223K18X001.00 SKB SWANSWpublic2021-06-17 09:20
Reporter(SW) Sita HuangAssigned To(SW) Sita HuangDue Date
PriorityurgentSeveritys2-severeReproducibilityalways
Status closedResolutionfixed 
Summary0001223: [SWAN] WFE has no audio output after NUGU call.
DescriptionHi Wooshin,

  We tested NUGU call on BTV live channel, and observed WFE would not output after NUGU call.

  In addition, we found the incorrect behavior after 4/14 image.
  It may be a side effect from commits of "BTVSBOX-466" at 4/13.

  Please help to forward this issue to SPTek.

Thanks.
Steps To Reproduce1. Change to any BTV live channel, and connect WFE. It can hear the WFE output normally.
2. Use NUGU call say "What's the weather today". It will display no result found on a panel. (Attached file: nugucall.jpg)
3. Wait for the panel to disappear. WFE will not restore output and it has no any audio output.
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Users monitoring this issue

User List (SW) Jacky Chiang , (SW) River Wong

Activities

(SW) Sita Huang

2021-05-11 10:35

developer  

nugucall.jpg (136,098 bytes)   
nugucall.jpg (136,098 bytes)   

(ALTech) Wooshin Kang

2021-05-11 15:22

developer   ~0007081

I made ticket for this issue.

https://jira.skbroadband.com/browse/BTVSBOX-491

Thanks.

(SW) River Wong

2021-06-17 09:20

developer   ~0007480

After testing image on 0604 daily build, this issue is fixed.

Issue History

Date Modified Username Field Change
2021-05-11 10:35 (SW) Sita Huang New Issue
2021-05-11 10:35 (SW) Sita Huang Status new => assigned
2021-05-11 10:35 (SW) Sita Huang Assigned To => (ALTech) Wooshin Kang
2021-05-11 10:35 (SW) Sita Huang File Added: nugucall.jpg
2021-05-11 10:35 (SW) Sita Huang Issue Monitored: (SW) Jacky Chiang
2021-05-11 10:36 (SW) Sita Huang Issue Monitored: (SW) River Wong
2021-05-11 10:39 (SW) Sita Huang Description Updated
2021-05-11 10:39 (SW) Sita Huang Steps to Reproduce Updated
2021-05-11 15:22 (ALTech) Wooshin Kang Note Added: 0007081
2021-06-17 09:20 (SW) River Wong Assigned To (ALTech) Wooshin Kang => (SW) Sita Huang
2021-06-17 09:20 (SW) River Wong Status assigned => closed
2021-06-17 09:20 (SW) River Wong Resolution open => fixed
2021-06-17 09:20 (SW) River Wong Note Added: 0007480